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The Oodie USA

If you have questions or issues related to our affiliate or ambassador program, please note that these are handled by a dedicated team.This includes:<ul><li style="font-family: Inter; font-size: 16px;">Questions about affiliate orders or purchases made through affiliate links</li><li style="font-family: Inter; font-size: 16px;">Enquiries about joining the ambassador or affiliate program</li><li style="font-family: Inter; font-size: 16px;">Issues with ambassador or affiliate codes</li><li style="font-family: Inter; font-size: 16px;">General information about how the program works</li></ul>For all affiliate or ambassador-related matters, please contact our team directly at: <a data-fr-linked="true" href="mailto:ambassadors@theoodie.com">ambassadors@theoodie.com</a>They will be able to assist you with your request.Please note that our general support team is unable to provide assistance with affiliate or ambassador-related enquiries.&#xA0;

If you have questions or issues related to our affiliate or ambassador program, please note that these are handled by a dedicated team. This includes:. For all affiliate or ambassador-related matters, please contact our team directly at: ambassadors@

Affiliate & Ambassador Program Enquiries

Order Issue & Assistance

How do I make a return?

How long does delivery take?

What is pre-order?

Do you offer free shipping?

What’s your return policy?

How much does shipping cost?

What is covered protection?

Shipping & Delivery

What is your cancellation policy?

How do I cancel my order?

Can I change my shipping address?

Order Management

What happens if my package is lost or missing items?

What do I do if I receive the wrong item in my order?

My order was marked delivered but it’s not here!

My order is delayed in transit!

My order is delayed being dispatched!

Removing Coffee Stains

Removing Makeup Stains

Removing Sauces

Size guide

ToastyTek™ Fleece

Water-Repellent Nylon

Bamboo Elastane

Cotton Towelling

Quilted Cotton

Fluffy Fleece

Cooling Nylon Elastane

Our Fabrics

Product Questions

What is the Oodie™ made from?

Can I send an order as a gift?

How do I use a discount code?

General Questions

Where can I purchase an Oodie™ E-Gift Card?

How do I send an Oodie™ E-Gift Card as a gift?

How do I redeem an Oodie™ E-Gift Card?

Oodie™ E-Gift Card Terms and Conditions

What happens if there’s a balance left on the card when it expires?

How do I check the balance remaining on my Oodie E-Gift Card?

What happens if I don't spend the entire value of the E-Gift Card in one transaction?

Gift Cards

Affiliate & Ambassador Program EnquiriesUpdated 7 hours ago