Orders & Shipping

Returns & Exchanges

Order Issues

Gifting & Promotions

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The Oodie USA

🎀 Holiday Season Support & Policies

Shipping & Delivery Overview

Returns & Exchanges Policy

Shipping Protection Explained

Tracking Your Order

Pre-Orders

📦 Shipping, Delivery & Returns

Cancelling Your Order

Changing Shipping Address

🛍️ Order Management

Damaged, Missing, or Wrong Items

Delivered But Not Received

Order Delays (Dispatch or Transit)

Affiliates & Ambassadors

🛠️ Order Issue & Assistance

Sizing Guide

ToastyTek™ Fleece

Water-Repellent Nylon

Bamboo Elastane

Cotton Towelling

Quilted Cotton

Fluffy Fleece

Cooling Nylon Elastane

Our Fabrics

The Oodie™ Original: The World’s Most-Loved Wearable Blanket

The Oodie™ Sherpa Robe: Cosiness You Can Wear All Day

The Oodie™ Sleep Tee: Dreamy Comfort, All Night Long

The Oodie™ Sherpa Blanket: Your Softest Snuggle Yet

The Oodie™ Weighted Blanket: Deep Sleep Starts Here

The Oodie™ Cooling Blanket: Chill Out in Comfort

The Oodie™ Puffer Jacket: Cosy Meets Cool

The Oodie™ Cooling Pyjamas: Sleep Cool, Wake Refreshed

The Oodie™ Warming Pyjamas: Cosy Comfort for Cooler Nights

The Oodie™ Lounge Set: Everyday Cosiness, Elevated

The Oodie™ Onesie: Head-to-Toe Cosiness

Product Features

🧶 Product Questions

Product Origins & Manufacturing

Sending Orders as Gifts

Discount Codes

📝 General Questions

Buying & Sending Oodie™ E-Gift Cards

Redeeming & Managing Your Oodie™ E-Gift Card

Oodie™ E-Gift Card Terms, Expiry & Refunds

💳 Gift Cards

Warehouse Closure Dates

Order Processing Delays During Holiday Season

Extended Returns Period

How to Return or Exchange a Gift

Missing or Delayed Holiday Orders

Tracking Your Gift

Gift Wrapping Availability

Using Discount Codes During Holiday Sales